We partner and work closely with Microsoft, because we believe Microsoft Dynamics CRM is best in market. But it's not about the technology. Success requires a focus on your unique situation and needs. 

There's a myriad of ways we can help you, but here are some of our key offerings. Remember, we can tailor a solution to your situation and budget.


Our CRM Kickstart is the perfect way to get up and running now with Microsoft Dynamics CRM 365 for Sales. At a fraction of the cost of a bespoke customisation, we get you on the path to success with an essential set of customisations to suit your business. We’ll ask you a handful of questions about how your business operates and configure your CRM to suit. Then you're off and running with a solution you can build on.

Dynamics 365 CRM

Microsoft Dynamics 365 CRM, as a cloud platform, is enormously powerful and flexible. This flexibility means every CRM implementation is, and should be, different – intelligently customised by our team at Beyond CRM, to match the way you work. As part of your Office 365 subscription, Dynamics 365 drives productivity by flawlessly integrating with other Microsoft products most businesses already use every day.

Dynamics 365 CRM On Premise

Don’t want to be in the cloud? That’s ok too. Maybe you’re already heavily invested in having your own infrastructure. Perhaps you’re happy to trade off higher upfront costs to obtain greater control. We can help with your Microsoft Dynamics 365 CRM On-Premise implementation, or we can support you through change or upgrade of your current On-Premise solution.

Scoping and Strategy

Our people will partner with your teams to methodically scope out projects and programs of work, or to develop a strategic roadmap of your CRM journey ahead. We’ll help you form a clear view of where you’re heading and exactly how you’ll get there.

Specialist Support

We can assist at any stage of your Microsoft Dynamics CRM lifecycle. Whether you want to upgrade your on-premise Microsoft Dynamics CRM deployment, migrate to the ‘cloud’, integrate with other systems, or want us to develop bespoke enhancements to meet your evolving business requirements, we have the experience you need. We'll be pragmatic and upfront about what can be done to solve your problem no matter how complex or unique.


As XRM experts, we use the power of Microsoft Dynamics CRM as a development platform to create highly customised business solutions that manage unique business operational processes. This provides an existing and proven development framework that allows 'bespoke' development in a rapid build and deploy environment.

CRM Training

The success of any CRM implementation depends on getting the users in your business to embrace the change. If your users lack confidence in using the system, cracks will form in their dedication to using the system as consistently as they should. We can help by providing the CRM training they need to get the most out of the system every day. 

Service Automation

If you're in the business of delivering projects, not products, we can help. Project Service Automation is a powerful new module of Dynamics 365, which we can customise to help you manage your client's projects from sale, and all the way through the delivery process. Manage your resources, project plans, task management, timesheeting, costs and invoices all from the same powerful tool. 


Don't have the time or in-house skills to set up and manage your ClickDimensions campaigns. Beyond CRM can help. Our Marketing Services team can support you to any degree you need - from running with your desired marketing programs to simply helping in the setup. Don't worry, we've got you covered.